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The Tao of Alibaba

Inside the Chinese Digital Giant That Is Changing the World

Audiobook (Includes supplementary content)
1 of 1 copy available
1 of 1 copy available
From a long-time Alibaba executive and former special assistant to Jack Ma, this is the first book to articulate how Alibaba's unique culture and "tai chi" management principles are providing a business and economic development model for the rest of the world.
If you took the economic might of Amazon, and added the penetration of Facebook, the ubiquity of Google, and the cultural significance of YouTube, you might have something starting to resemble Alibaba. Commonly mischaracterized as a kind of Chinese eBay for businesses, Alibaba and its interlinked network of products and services have exploded into global markets, disrupting conventional businesses and creating previously unimaginable opportunities for millions of small businesses worldwide.

This book reveals the Tao of Alibaba—the company's "secret sauce"—a consciously cultivated ethos and spirit that has enabled Alibaba to weather tough times (including its recent setbacks with the Chinese government) and persist toward a common mission. It is a blueprint of the company's management philosophy, crystalized into the most important elements that have driven its success, and it provides a road map for how to incorporate these principles into any organization's operations.

Wong distills his nearly two decades of experience inside the company to show readers how to align their organization's capabilities with performance-maximizing tools in order to achieve success. But most importantly, the Tao of Alibaba teaches the pursuit of greater purpose and meaning, steering entrepreneurs to view their ventures as a vehicle for having profound and lasting impacts on their communities. Ultimately, the lessons shared in The Tao of Alibaba will serve as timeless tools for any entrepreneur seeking to configure their organization toward purpose and impact.
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    • Kirkus

      September 15, 2022
      A key Alibaba executive looks at the culture that has underpinned the company's growth--and what it means for the world. Wong has held a number of senior positions at Alibaba, including as founder Jack Ma's special assistant for international affairs. Because he joined the company in its early days (he was the 52nd employee and first American), he is well positioned to track the company's development and explain the culture expansion. The book has the feel of an official corporate history, and anyone who is looking for critical analysis or an account of Alibaba's ethically dubious cooperation with China's authoritarian rulers will not find it here. That said, Wong has plenty to discuss. His initial emphasis is on the company's priorities: customers first, employees second, shareholders third. This might sound like anathema to American businesses but it has worked well, and shareholders have received good returns. Wong points out that 20 years ago China had thousands of dynamic small companies which had no way to reach customers. Alibaba provided the portal to link sellers and buyers in a digital mall. Unlike Amazon, it did not have to carry huge inventory loads, but the key problem was payment. Credit cards were rare in China, so the answer was to jump to cellphones as primary payment mechanisms. Alibaba overcame the trust issue with its own payment arm, Alipay. Wong emphasizes that Alibaba has eschewed detailed planning in favor of responding to problems as they arise. Ma, when he was CEO, had an eye for good tech people although he also recruited people who showed capacities for innovation and customer relations rather than programming skills. The company gives division, branch, and team leaders wide discretion in decisions, which was especially valuable when Alibaba started global expansion and had to learn new cultural environments. The book might have been given more depth by a considered examination of some of the company's failures but nevertheless The Tao of Alibaba presents a different way of looking at business as well as telling the story of a company that has become a key part of the world economy. A well-organized, well-written account of how Alibaba grew from a tiny startup to a corporate giant.

      COPYRIGHT(2022) Kirkus Reviews, ALL RIGHTS RESERVED.

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